Contactless Curbside Pickup

Contactless curbside pickup is available for library materials. Please read these instructions carefully before ordering curbside service to ensure a safe experience for everyone.
1.   Place place holds through our catalogue any time, or order books and DVDs by phone (613-258-4711), or email :
  • Between 10 am and 7 pm, Mondays, Tuesdays and Thursdays.
  • Between 1 pm and 5 pm on Fridays.
  • Between 10 am and 2 pm on Saturdays

For Burritts Rapids branch you can call place orders for books (613-269-3636), or email :

  • Between 10 am and 2 pm on Saturdays

2.   A staff member will contact you when your items are ready to schedule your pick up time.

3.  Picking up your order.   Please follow the instructions below to ensure a safe experience for both staff and patrons.

  • Park in the reserved pickup parking space (reservation post) in the rear parking lot of the library.
  • Call us from your car when you arrive, or, if you have no phone, ring the bell at the side entrance and return to your car.
  • Ensure that your trunk is open, or if you have no trunk, that your furthest passenger side window is open.
  • Remain in your vehicle. A staff member will come out and place your book bag in your trunk, or if you have no trunk space, through a back window. You will close your own trunk (with some possible exceptions, ie. mobility issues).
  • If you are on foot:
    • Ring the bell and step back three meters from the door.
    • Wait until your materials have been placed outside the door by a staff member.
    • Once the door is closed, retrieve your bag.

If you don’t know what you want you can also fill out a recommendation request form, or email us at We are happy to offer suggestions for reading, and will also offer grab bags for kids based on their age and favourite genres.

GET A CARD: If you don’t have a library membership yet, you can apply online.


Drop boxes are open for returns at both branches.

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