Interlibrary Loan Services

About Interlibrary Loan Services

North Grenville Public Library is part of the Interlibrary Loan (ILL) Network for Ontario public libraries, allowing patrons access to the collections of over 175 public libraries in Ontario, public and academic libraries across the country, the Ontario Archives and the Library and Archives Canada.

The Network is a partnership between the participating public libraries, Ontario Library Service-North (OLS-N) and Southern Ontario Library Service (SOLS), with support from the Ministry of Tourism, Sport and Culture. Loans are now done using Canada Post and postage is paid for by participating Libraries, with SOLS reimbursing a portion of the postage at the end of the year.

Requesting an Interlibrary Loan (ILL)

If we do not have a book, DVD or other material which you are looking for, you can request it on Interlibrary Loan (ILL):

Receiving your request can take 2-3 weeks, depending on the availability or type of material.  In some instances, a fee may be involved (e.g., borrowing from a university library or getting photocopies).  In this case, you will be notified of any fee before the request is processed.

Loan periods are determined by the lending library but should generally be at least 3 weeks.

There is a limit of 5 ILL requests per week, per patron.

We will contact you when your ILL becomes available. It will be held for 10 days and if not picked up, it will be returned to the lending library and a fee of $3.00 will be charged to your account. If you are in a book club and do not need a copy of a particular book please let us know, otherwise, if a copy is ordered and you will not be picking it up, there will be a $3.00 fee.

If you have any questions, please contact the Interlibrary Loan Department, by phone at 613-258-4711 ext 102 or by email at

Please note:

  • Most libraries will not lend materials that have been published in the last 6 to 12 months. In addition, a number of libraries will not lend DVDs.
  • Materials that are only available at university libraries, out of province requests, microfilm need to be ordered by staff at the North Grenville Public Library

Renew or Cancel your ILL

To renew your request, please phone or email several days before the due date. Please note that not all materials are eligible for renewal.

To cancel your ILL request, please phone or email as soon as possible so that expenses are not incurred for unwanted materials.

Returning your ILL

  • Overdue fines on ILLs are $0.25 a day for books and $.50 a day for DVDs.
  • The cost of lost or damaged materials is determined by the lending library.