Interlibrary Loan Services

Interlibrary Loan Services returning June 24, 2019

Requesting an Interlibrary Loan (ILL)

If the North Grenville Public Library does not have a book , DVD or other resource you are looking for, you can request it on ILL:

Getting your resource can take 2-3 weeks, depending on the availability or type of resource requested. In some cases, a fee may be involved (e.g., borrowing from a university library or getting photocopies).

Loan periods are normally 3 weeks, depending on the lending library.  There is a limit of 5 ILL requests per week, per patron.

We will contact you to let you know when your ILL is available. It will be kept for 10 days and if it is not picked up, it will be sent back to the lending library and your account will be charged $3.00.

If you have any questions, please contact the Interlibrary Loan Department, by phone at 613-258-4711 or by email at

Renewing or cancelling your ILL

If you want to renew your book or resource, please phone or email several days before the given due date. Please note that some times, the resource may not be available for renewal.

If you wish to cancel your ILL request, please do so as soon as possible so that postage is not paid for the unwanted resource. Because participating libraries must pay for postage, patrons will be charged $3.00 for ILLs they do not pick up, with some discretion.

Returning your ILL

  • Overdue fines on ILLs are $0.25 a day for books and $.050 a day for DVDs.
  • The cost of lost or damaged material is determined by the lending library.

More about ILL Services

North Grenville Public Library is part of the Interlibrary Loan (ILL) Network for Ontario public libraries, allowing patrons access to the collections of over 175 public libraries in Ontario, public and academic libraries across the country, the Ontario Archives and the Library and Archives Canada.

The Network is a partnership between the participating public libraries, Ontario Library Service-North (OLS-N) and Southern Ontario Library Service (SOLS), with support from the Ministry of Tourism, Sport and Culture. Loans are now done using Canada Post and postage is paid for by participating Libraries, with SOLS reimbursing a portion of the postage at the end of the year.